Sales Policy for Cutsaliz – Coffee Machines

Effective Date: December 3, 2024

At Cutsaliz, we are committed to providing our customers with top-quality coffee machines and exceptional service. Below is our Sales Policy, designed to ensure a smooth and transparent purchasing experience.

1. Product Information

We strive to provide accurate and detailed descriptions of our coffee machines, including specifications, features, and benefits. However, due to continuous updates and improvements by manufacturers, actual products may vary slightly from the images and descriptions on the website. Please review the product information carefully before making a purchase.

2. Order Processing

Orders placed through our website (www.cutsaliz.com) are processed as soon as payment is received. We aim to process and ship orders within 1-3 business days. Please note that during high-demand periods or sales events, processing times may be slightly longer. You will receive an email notification with tracking details once your order has been shipped.

3. Payment Methods

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. All payments are processed securely to protect your information.

4. Pricing and Taxes

All prices listed on cutsaliz.com are in U.S. dollars (USD) and may be subject to change without notice. Sales tax is applied to orders shipped within the state of Massachusetts in accordance with local laws. Prices do not include shipping costs, which will be calculated during checkout.

5. Shipping and Delivery

We offer standard shipping within the U.S. Shipping fees are calculated based on the delivery address and selected shipping method. Expedited shipping options are available at checkout. Cutsaliz is not responsible for delays caused by the shipping carrier.

6. Returns and Refunds

We offer a 30-day return policy from the date of purchase. If you are not satisfied with your coffee machine, you may return it for a full refund or exchange, provided the product is in new, unused condition and in its original packaging. Please contact our customer service team at info@cutsaliz.com to initiate the return process. Shipping costs are non-refundable, and the customer is responsible for return shipping.

7. Warranty

All coffee machines sold by Cutsaliz come with a manufacturer’s warranty, typically covering defects in material or workmanship. Warranty details and duration vary by brand and model. Please refer to the product’s warranty information for specific terms.

8. Cancellations

If you wish to cancel your order, please contact us within 24 hours of placing it. After this time, we may not be able to cancel or modify the order, as it may already be in the processing or shipping stage.

9. Customer Support

If you have any questions or concerns regarding our sales policy or need assistance with your order, please feel free to contact our customer support team at:

We are here to help and ensure your complete satisfaction with your purchase.

10. Changes to Sales Policy

Cutsaliz reserves the right to modify this sales policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed of any updates.